Gaya APA
TJIPTONO, Fandy. (2001).
Total Quality Management .
YOGYAKARTA:
Andi.
Gaya Chicago
TJIPTONO, Fandy.
Total Quality Management.
YOGYAKARTA:
Andi,
2001.
Text.
Gaya MLA
TJIPTONO, Fandy.
Total Quality Management.
YOGYAKARTA:
Andi,
2001.
Text.
Gaya Turabian
TJIPTONO, Fandy.
Total Quality Management.
YOGYAKARTA:
Andi,
2001.
Print.