Gaya APA
TJIPTONO, Fandy, CHANDRA, Gregorius. (2005).
Service,Quality & Satisfaction (Ed. 2).
YOGYAKARTA:
Andi.
Gaya Chicago
TJIPTONO, Fandy, CHANDRA, Gregorius.
Service,Quality & Satisfaction.
Ed. 2
YOGYAKARTA:
Andi,
2005.
Text.
Gaya MLA
TJIPTONO, Fandy, CHANDRA, Gregorius.
Service,Quality & Satisfaction.
Ed. 2
YOGYAKARTA:
Andi,
2005.
Text.
Gaya Turabian
TJIPTONO, Fandy, CHANDRA, Gregorius.
Service,Quality & Satisfaction.
Ed. 2
YOGYAKARTA:
Andi,
2005.
Print.